Compare and Choose the Right Senior Safety & Medical Alert Devices Online

All our medical alert devices comes with no contracts or long-term commitments

Mobile Medical Alert

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Safety Smartwatch

Features
  • 24/7 Response Services
  • Fall Detection
  • 4G Connectivity
  • 2Way Voice Enabled
  • Emergency Button Press
  • GPS Locator on demand
  • Charging Station (Easy Slide-In)
  • Built-in pedometer
  • Heart rate on demand
  • LTE Nationwide coverage
  • Instant Notifications
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On-The-Go Ultra

Features
  • 24/7 Response Services
  • Fall Detection
  • 4G LTE Connectivity
  • 2Way Voice Enabled
  • SOS Button
  • Water-Resistant
  • GPS Locator on demand
  • LTE Nationwide coverage
  • Low Battery Alarm
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On-The-Go Max

Features
  • 24/7 Response Services
  • Fall Detection
  • 4G LTE Connectivity
  • 2Way Voice Enabled
  • SOS Button
  • Water-Resistant
  • GPS Locator on demand
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At-Home Medical Alert

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At-Home LTE

  • 24/7 Response Services
  • 4G Connectivity (LTE)
  • 2Way Voice Enabled
  • Fall Detection
  • Emergency Button Press
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At-Home Landline

  • 24/7 Response Services
  • 2Way Voice Enabled
  • Fall Detection
  • Up to 1200 ft Range
  • Multi-User Capability
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FAQs

On-The-Go Protect pendant is water-resistant and can be worn with ease while in the shower, a location where 80% of accidents happen (The device should not be submerged in water).

Yes, our well-trained emergency responders are ready to help you right away, whether you’re at home or on the go. On-The-Go Protect pendant has the best GPS coverage compared to other medical alert systems.

On-The-Go Protect pendant features clear two-way audio speakers, letting you reach emergency operators anytime, 24/7 all year long.
On-The-Go Protect pendant includes a built-in cellular SIM card and has its own service plan included in your overall service expenses. You get nationwide coverage without having to switch your network plan.

You’ll have a monthly fee that covers 24/7 monitoring, rental of On-The-Go Protect pendant equipment, and a one-time activation fee. The monthly cost may change depending on the equipment and program available in your area. There are no hidden costs with On-The-Go Protect pendant, and you can cancel anytime.

For pricing details on the On-The-Go Protect pendant service, call the number 1-877-322-0334.

The Senior Protection Team would be happy to help you set up the service.

An Operator plays a crucial role in your personal safety. When a device user activates their medical alert device to request assistance, our Response Centre will send help at your request. Emergency contacts are also contacted and informed about the situation.
Your bill details the monthly charge for your On-The-Go Protect pendant, covering the equipment rental, continuous monitoring, and any applicable taxes.

To adjust the length of the lanyard, follow this process:

  • To make it shorter: Hold a tab between your first finger and thumb on each hand, then slide both tabs apart in line with your shoulders.
  • To extend: Pull one strand from the lanyard while moving the tab towards the back. Repeat the same process on the other side.
Yes, as long as it is compatible and does not impede the function of the device. Please call your Priority Care Call Team to ask for advice.

No, the Safety Smartwatch doesn’t require a smartphone. It runs on GSM which runs on multiple networks.

There are signal strength bars at the top of the home screen. You can see the strength increase/decrease. If there is no coverage, there will be a ‘x’ above the bars; similar to what a cell phone will show.

The strap is made out of TPU (Thermoplastic polyurethane plastic)
9 cm to 11 cm

Your Safety Smartwatch can handle accidental spills, rain, and handwashing because it’s water-resistant (rated IP67), but it’s not waterproof. Avoid prolonged water exposure or submersion, like taking a bath or swimming in a pool.

Your Safety Smartwatch requires daily charging, similar to a smartwatch or mobile phone. It only takes 1-2 hours to charge. The new Voice Assist charging feature notifies you when the watch is correctly connected to the magnetic charger and is charging. Keep in mind that if the watch is completely discharged, it won’t sound until it has a minimal charge.
Your bill details the monthly charge for your Safety Smartwatch, covering the equipment rental, continuous monitoring, and any applicable taxes.

Yes. The At-Home device offers the broadest coverage among in-home medical alert systems, keeping you safe within and around your home. Whether you face an emergency while at home, fetching the mail, or taking a shower, you can always get quick assistance.

No. You can talk to an operator using the base station only. The wearable button lets you call for help within 396.24m distance of the base station. If you can’t speak with our emergency operators, they’ll quickly send local help to your home.

Yes. The base station works with various medical alert devices, allowing both you and your spouse or another family member to have protection within your home.
With the At-Home device, you can choose to buy a water-resistant fall alert pendant. When the pendant senses a fall, it wirelessly signals the base station, connecting you to our monitoring center through your landline phone.

No. If you’re moving more than 1200ft from the base station, the device will not function. The device is limited to 1200ft radius from the base station.

While the main unit isn’t water-resistant, the wearable medical alert buttons are very resistant to water. This means you can request help from any part of your home, even in the shower.
Yes. The At-Home device has a backup battery that lasts for 24 hours. This means you can still get help during a power outage in an emergency.