Care Call, Effective, Affordable Senior Monitoring Calgary, Edmonton, Alberta

Care Call, Peace of Mind for only $35 per month

Quick Response is the Key!

In a medical emergency, a timely response is the most important aspect of a quick recovery. If you are unable to call for assistance, it could be hours before you receive the necessary help, which could mean a long recovery time in hospital. A Care Call system can avoid that by ensuring you get the help you need quickly.

Products and Services

Peace of mind for only $35.00 per month!

Installation is FREE in Calgary and Edmonton and outlying areas*. Otherwise installation is merely $75 for our rural clients.

Very inexpensive considering the peace of mind having a system like this will give you and your family!

*Free installation for clients within 100 KM’s of Calgary & Edmonton.


Caresse, critical, virtual sensor monitoringConsidered the Heart of the Home; the Caresse unit is the latest technology designed to provide additional services to further enable seniors to live safely on their own. It offers extended telecare capabilities through offering up to 35 sensors inputs and the following features unique to the Caresse:  recordable reminders, critical visit monitoring and virtual sensor monitoring.


Amie Pendant

Amie PendantCompletely waterproof, a button can be worn round the neck, on the wrist or attached to an item of clothing; the Amie Pendant (button) enables a call for help to be raised anywhere in the home or yard. A Care Call button allows an alarm to be raised within a radius of 450 feet from the home unit (Telecom 400 or Caresse).


Fall Detector – Additional $10 per month.

Manage your Falls

Fall detection, TunstallPriority Care Call’s new iVi Fall Detector. The most reliable fall detection device in the industry!

Worn as a necklace, this little gadget will automatically detect a fall, and send a call out for help without our client ever having to push a button.

Falls are common amongst older people. Care Calls fall detector option is the solution that can immediately raise an alert when a fall occurs, even when a person has lost consciousness.

Fall DetectionIt is also equipped with a manual alarm button so it can also be used for other emergencies.



Lock Box

Lock BoxWhat would happen if EMS is called to your home, but they have no way of gaining access because you are unable to open the door for them?  What normally happens is they would be forced to break down your door or a window in order to get into you.  This wastes valuable time as well as causes damage to your home that you have to pay to repair, adding more stress to an already traumatic situation.

Care call provides their clients with a lock box for EMS access for a one-time charge of $35.00.

Call Centers – Calgary & Edmonton

Care Call emergency call centreYour safety is a priority to us!

The Care Call emergency call centers are located in Calgary and Edmonton. They are staffed 24 hours a day with experienced communications professionals, gathering vital emergency call information for the efficient dispatch of emergency services when necessary.

Our call centers are equipped with the most modern and up to date emergency response technology.

  • Operational 24-hours a day, 365 days per year
  • On-call services
  • Rapid response to calls requiring immediate action
  • All calls logged
  • 'Responders' contacted as per protocol

Mobile Personal Emergency Response System with GPS Locate

Mobile Personal Emergency Response SystemThe Care Call Buddy combines the value of GPS technology, 2-way hands free cellular voice and an integrated SOS button all in one easy to use package. With the push of the SOS button, emergency contacts are notified via SMS or E-mail. The Buddy then automatically calls the Emergency Call Center through 2-way hands free voice technology.

Flood Detector

Tunstall Flood DetectorThis device is a small unobtrusive radio sensor that provides an early warning of potential flood situations.  The unit can be placed on the floor, under a sink or in the bathroom next to the toilet or near the tub.

How Does it Work?

Flood DetectorThe Flood Detector has sensors on the bottom so that when they make contact with moisture, it will send a signal to a Telecom or Caresse unit and automatically raise the alarm to one of our call centers so we can take the appropriate action.  Quick response is so important to avoid the destruction water can cause.

Inactivity Monitoring – Daily Check-in

Care Call offers this service to our clients at no extra charge for Active monitoring, and only an additional $20 for Passive monitoring.

Activity MonitorActive Monitoring

This means that a resident can check in by pushing the green button on their machine daily. This can be done just once per day, or morning and evening. If you do not check in with us, an alarm is raised to our call centre so we can check on you.

Passive Monitoring - PIR

Passive Monitor - PIRThere are no buttons to be pushed. We install a motion sensor (PIR) which is programmed to expect you to move around your home within certain periods of time during the day. If we do not register movement, an alarm is sent to the call centre so we can check on you or send assistance.

Medication Reminders

Medication RemindersThe Caresse Unit can have up to six reminders programmed into the unit which automatically gives an audible and visual alert to a Care Call client when it is time to take their medication. If the client does not press a key on the unit to acknowledge the reminder within a set time, the Caresse will alert our call centre, so that any necessary follow-up action can be taken.

Authorized Care Givers can call into the clients Caresse in order to access a voice menu to record a personalized medication reminder message, specifying the time of day when it should be played and whether it should be played once only or repeated daily.

This is typically used for Medication Reminders, but it can also be used for Appointment Reminders, or even loving messages to be played daily to remind the resident their family cares and is always nearby.

Additional Technology being used for the Alberta Health Services Pilot Project.

All of the technology showcased on our website is being tested in this very important Pilot, below are some additional sensors that Care Call can provide that is not typical of other PERS suppliers.  Care Call has the real hands on experience of implementing this technology and testing it in real life situations with Alberta Home Care Clients.

More on the project:

Aging in the Right Place

Alberta Health Services

Wandering Client Sensor

Wandering Client SensorThe Wandering Client Sensor provides an early warning by alerting local caregivers or a response center that the client has left their home and not returned within a predetermined time. Like the bed occupancy sensor, it can also be configured to automatically switch on a light near the door.


Bed/Chair Sensor

Bed/Chair SensorA solution for the protection of clients who get up during the night and fail to return after a specified period of time has elapsed. The sensor can also detect whether clients have failed to go to bed at night or have not gotten up in the morning thus alerting caregivers to possible hazard, illness or accident conditions.

Temperature Extreme Sensor

Temperature SensorWith the ability to monitor for low and high temperature extremes the sensor is available to provide added protection to clients at risk. The sensor will help to minimize risks to clients associated with changes in temperature including the build-up of heat in a kitchen and the risk of sustained periods of cold weather.

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